Privacy policy

1. Data controller

[LLC-NAAM], LLC (trading as Europe Road Desk) is responsible for processing your personal data. Contact: info@europeroaddesk.com.

2. What data we process

To fulfil your order we process: your email address, your registration plate and vehicle details, and — where the authority requires it — an upload of your vehicle registration document. Payment details are handled by our payment provider; we do not receive them.

We also store the proof of execution (confirmation/screenshot/PDF) with your order.

3. Purpose and legal basis

We process this data solely to perform the agreement with you (applying for or buying the product on your plate) and to keep you informed of the status. The legal basis is performance of the contract.

4. Retention

Uploads of your vehicle registration document are stored encrypted and deleted once the product is delivered, and at the latest within 30 days. Worker logs and proof screenshots that may contain personal data are subject to the same retention policy; access is limited to administrators.

5. Sharing with third parties

We share your data only as necessary with: the official authority where the product is requested, our payment provider, our email provider and our hosting/database partner. Our hosting and database run within the EU (Frankfurt).

Because the data controller is established in the United States, a transfer of data to the US may occur. [This transfer and its safeguards must be assessed by a lawyer.]

6. Your rights

You have the right to access, correct and delete your data, and to restrict or object to processing. Send your request to info@europeroaddesk.com. You may also lodge a complaint with a data protection authority.

7. Cookies

We place functional cookies needed for the site to work. We place analytics or marketing cookies only with your consent, which you can manage via the cookie notice.